Friday, December 15, 2006

Outlook Header Information is Missing from Printed E-mails

This issue was reported along with the previous post about small font printing out of Outlook. Supposedly they are not related to eachother, moreover they are not realted to Internet Explorer 7 Update, which was blamed. I am not sure what the fix is just yet, but here are some suggestions:

1) Turn off Word as the e-mail editor because Headers are not printed when it is on. In Outlook, go to Tools, Options, Mail Format and make sure the Use Microsoft Word checkbox is UN-checked.

2) Another suggestion involves one of these two choices:
1. When printing and email goto file, page setup, memo style and set the top and bottom margins to zero. Click ok and then print. You may have to change these settings each time you print.
2. In Outlook goto Tools, Options, Preferences Tab, Email options and tick 'read all standard mail as plain text' and 'Read all digitally signed mail in plain text'. You loose the html formating of the email but it prints the headers correctly, this also solves the problem of some emails printing in a very small font.

-kj

UPDATE June 28. 2007
The e-mail message header does not print when you try to print an e-mail message by using either Microsoft Office Outlook 2003 or Microsoft Outlook Express. Click this link:
http://support.microsoft.com/default.aspx/kb/931657