Thursday, April 13, 2006

Missing Calendar Appointments - One last update.

We have found a way to undo the service pack modification byediting the registry, but it is not intended as a final fix/adjustment/correction for the problem. Also, Ihave noticed users are more likely to experience this situation when updating appointments from the Docket Tab in TrialWorks, simply because of the nature of the system. So, these 3 articles apply to new appointments (Outlook and TrialWorks), and updates (Outlook and TrialWorks).

As far as changing the registry key - use it as a temporary solution. The final fix is is really to educate users and change your internal work-flow processes to accomodate the changing technology.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.This step-by-step article describes how to add, modify, or delete registry subkeys and values by using a Registration Entries (.reg) file. Regedit.exe uses .reg files to import and export registry subkeys and values. You can use these .reg files to remotely distribute registry changes to several Windows-based computers. When you run a .reg file, the file contents merge into the local registry. Therefore, you must distribute .reg files with caution.

Description of the Microsoft Windows registry
(256986) - Describes the Microsoft Windows registry and provides information on how to edit it.

How to back up, edit, and restore the registry in Windows XP and Windows Server 2003
(322756) - Explains how to export or backup the registry in case something goes wrong when you edit the registry and you must restore the registry.

So - here is the key:

Key: HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options\Calendar DWORD: DisableMeetingRegeneration Values: 1 = revert to the pre-SP2 behavior; 0 = use the new SP2 behavior