Wednesday, January 17, 2007

Update: TrialWorks HOTFIX for Microsoft Security Bulletin MS07-003.

Microsoft has released security bulletin MS07-003. The security bulletin contains all the relevant information about the security update for Microsoft Office Outlook 2003. The included update has an adverse effect on the TrialWorks Add-In for Microsoft Outlook. Customers running TrialWorks version 9.35 you may need to download an additional TrialWorks HotFix. TrialWorks users on versions lower than 9.35, must Schedule Upgrade if they have the problem.

  • For simplicity you can download the above mentioned exe file from our FTP and run it on any user machine with TrialWorks 9.35 and with KB924085 installed. The exe will copy and register the two DLLs. Both TrialWorks and Outlook need to be closed prior to running the exe.

  • This fix is exclusively designed to ONLY fix the issue with the TrialWorksaddin caused by installing the Outlook Security Update KB924085. The machine MUST be on version 9.35, if you do not have the version, go to our website and Schedule Upgrade. The issue is that after filing an e-mail it will not move into the corresponding e-mail folder for the case.

  • If you are a user having the problem

    Self-Install Download Link for Client:
    If you have TrialWorks 9.35 you can use this file .
    Click here to download the TW935 HOTFIX for the Add-In Problem.

    Download the above file and run it from it's location, only after you CLOSE TrialWorks and Outlook. For best results, save the file to your desktop, log-OFF and back ON to the computer, and then run it. This will ensure all applications closed.

  • If you are a network administrator, you may choose to deploy network wide using our built in upgrade scripts in TrialWorks.
    Manual Deployment file for Server - Download Link:

    Download the above file and extract it's contents to [servername]\TrialWorks\temp\Binn
    Overwrite the existing files.
    Use the BAT file to update all computers.

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For more information:

/posted by KJ.

New Remote Desktop Client, version 6.0

On December 8, 2006 Microsoft Released the Remote Desktop Connection Client, version 6.0. This is an upgrade from the previous 5.0 version available in Windows XP. The new client bring in new fetures designed to work with Windows Vista and Windows "Longhorn". The client is installed automatically by computers set for Automatic Microsoft Update.

The new functionality has been problematic by some users. Because of new Authentication procedures, many have found the new features to be slightly frustrating. In addition, we have discovered that in some - not yet fully investigated cases - 3rd party printing software, like TriCerat Simplify Printing - cause errors in the Remote Desktop Connection.

If you are using TriCerat Simplify Printing you may wish to roll back to RDP Client v. 5.0. To do so, follow these directions:

* Control Panel -> Add/Remove Programs
* Check the "Show Updates" box at the top
* Scroll down to Windows XP - Software Updates
* Remove "Update for Windows XP (KB925876)"

KB Article and Downloads:

/Posted by KJ.