The TrialWorks 9.37a release has been available for about one week now. The majority of the changed focused on internal functions associated with the Outlook Plug-In for TrialWorks (using the new MSG functions). In addition, we have added a feature to streamline access to the TrialWorks Account Manager.
In regards to the TrialWorks/Outlook integration, 9.37 addresses several problems that affected ability to file certain types of messages. Primarily, errors that were caused by repeated opening and closing of previously filed e-mails (this item is locked error messages). In addition, it enahances the Public Folder to MSG Migration options with new procedures to verify the migration.
As far as the Account Manager is concerned, we have added a Help Menu item that automatically populates the firm's logon credentials. The Account Manager can be used to submit trouble tickets, view basic account information, and schedule/download upgrades.
