If you are the system administrator for a firm using TrialWorks Case Management Software, than you may have already switched to the Save as MSG function for the TrialWorks/Outlook Add-In available since version 9.36. Well, if you have than you may need to complete a few cleanup procedures to improve performance of your Microsoft Exchange Server.
After the TrialWorks Save as MSG Conversion you should be able to export the existing Public Folder to a PST file. After the folder is copied to a PST (or exported) you can delete it from Microsoft Exchange. However, you will notice that the Exchange Public Folder Store does not decrease in size after deleting the Public Folder. By the way, the expected change in size will likely be huge.
Microsoft Exchange Public Folders will not immediately decrease in size, by design, until you complete a Defreg (defragmentation) on that specific public folder store. To do so you must budget about two hours of Public Folder downtime. When you are ready to complete procedure, you will need to dismount the Exchange Public Folder Store and trigger a defrag from Command Prompt using the ESEUTIL.EXE utility available in Exchange. For more details please review the Microsoft Documentaiton on Exchange Defragmentation.
//KJ
